| Keep Your Word
If we commit to a viewer
or a vendor, a customer or competitor, we keep our word.
Especially to each other. So use your best judgment when
giving your word, because the expectation is that you will
keep it.
Collaborate
We help each other out.
We do what needs to be done, even if "it’s not
our job." We
cooperate with competitors to improve our industry. We work
together to grow revenue in the market and the industry. We
have the backs of our teammates and we find solutions instead
of placing blame.
No Surprises
If something isn’t
going according to plan, communicate it before it’s
"discovered." Show
this respect to your supervisors and expect it from your
subordinates. Problems are often less problematic when more
people are working on the solution. Secrets make you lonely,
and keeping them shows very poor judgment.
Compete
Play
to win. Market shares add to 100%. We can’t
grow our share of revenue or audience unless someone else’s
goes down.
Play Fair
But remember that there is nothing
unfair about taking advantage of a competitor’s weakness.
It’s
not unfair to scoop a competitor on a big story or closet
them on a key account. Not playing to win is unfair to your
teammates and to all of the company’s stakeholders.
Take Intelligent Risk
We are in a period of accelerating
change. The riskiest thing you can do is nothing. Doing something
just because that is the way it has always been done is only
acceptable if you can stop time.
Reward Successful Performance
Successful performance should
result in bonuses and promotions. Working hard is not the
same as being successful. Life isn’t
always fair. Luck and timing have a great deal to do with
success, but over time, rewarding successful performance
is the right thing.
Question Authority
In transforming
Tribune, you are encouraged to ask your manager, supervisor,
business unit head or anyone in Corporate, any question you
have regarding the business. Question authority and push
back if you do not like the answer. You will earn respect,
and not get into trouble for asking tough questions. Remember,
you are an employee owner. You have the right and obligation
to ask questions.
Serve Our Local Communities
We take
our obligation to serve the public interest, need, and convenience
seriously. While much of our programming and content is light
entertainment, we are committed to serving our communities.
When bad weather keeps most inside and away from their jobs,
we have a particular obligation to go to work. Emergencies
and disasters are times for "all hands on deck." If
this commitment is not in your DNA, Tribune Company may be
the wrong place for you. This commitment goes far beyond
slogans and marketing. It means that we will do what we can
to bond with the audiences who watch, listen to and read
the products we deliver and depend on us to provide information
and entertainment. It is imperative that we do all we can
to make sure they can count on us when being accurately informed
is most important. We cannot control the output of networks
and syndicators. We are in complete control of how we serve
our audience. Nothing short of superlative performance in
this area will do. |